FAQ
Girl, where are you located?!
We are 100% Canadian, with our distribution and support team being primarily out of Calgary, Alberta! Our warehouse is located at
4030 8th St SE and is not open for general shopping however starter kit/supply pick ups and in person training classes will be here.
How can I book?
Unfortunately, our lead instructor Kelly is no longer accepting appointments due to the overwhelming demand for her quality training program. Please get in touch with us and we would be happy to send you to one of our qualified technicians!
You do training?! Is it online?!
Absolutely! All our training curriculum is currently only hosted online in response to the COVID crisis. We do hope to re-open in person training but all of our programs are available in a self directed (at your own pace) online format. Full 1-1 support is always available to help you with training, marketing content, promotional ideas and more!
Want to see more of your frequently asked questions on training? Visit our blog!
I want to build my own empire! How do I start?!
Now is the time to join the family! Qualified, high vibe technicians/business owners are needed now more than ever! Our training programs can be found on our website here, our starter kits included everything you need to get going including the most comprehensive programs you will find online – guaranteed! We pride ourselves on offering in depth training in order to make the best technicians out there! We also fully believe in women-owned entrepreneurship and businesses so we give you lots of extra resources to help you navigate building a new (or scaling an existing) business!
After I start, how do I order supplies?
Girl – we got you covered. Our sister company, Finally White is North America’s leading teeth whitening distribution company. You get access to a wide array of products at wholesale costs right within your account here at The Unicorn. We fully stock all our supplies and ship within 1 business day so you are never left waiting or hunting for quality products. Not only is our program the best out there, our supplies are going to be the most competitive by far. While we don’t release exact pricing to the general public in order to keep our technicians ahead of the market, we can tell you that each client cost is less than $10 per client for teeth whitening. You won’t find this anywhere else – we promise.
What’s your return policy?
Due to the nature of our products and for obvious hygienic reasons, all supplies and consumables are final sale. Educational programs and starter packages are final sale. If there is every anything wrong with your items or package, do not hesitate to reach out to us so we can help make it right. Damages to products/systems must be filed/dealt with the carrier if the problem arose from transportation.
Do you ship oversees and to P.O. boxes?
Sorry, at this time only US and Canada shipping available. For export outside Canada applicable customs duties, collection fees etc may apply and are the responsibility of the importer and not included in the order total. Any applicable fees will be due upon delivery.
Do you have customer service?
Of course! Our friendly and knowledgeable team is available to answer your questions 24/7/365 via text, email or through the contact us form. You will receive an answer within 1-2 business days.